The Practice Journal
Built for solo practitioners in Hong Kong
Big-clinic systems.Solo-practice calm.
PracticeFlow brings AI SOAP notes, packages, bookings, WhatsApp reminders, receipts, progress reports, and client portal into one workspace.
† Privacy-first audio — Audio is deleted after transcription.
‡ wa.me queue ready — Preview messages before sending.
Clinical note · Physiotherapy
CASE PF-0042
S: Pt c/o L low back tightness after prolonged sitting. 「坐耐咗就好緊。」
O: Lumbar flexion limited at end range; NPRS 5/10; SLR negative bilat.
A: Mechanical LBP, postural component dominant.
P: Manual therapy, graded mobility, home exercise review in 7 days.
FIG. 01 · Today's chart — drafted by AI in 30–60s, reviewed and signed by you.
Today
6
AI drafts
4
Pending sign
2
01 · SOAP
Voice becomes a clinical note.
Built for real treatment rooms: Cantonese and English input, clinical English output, privacy-first audio deletion, and a review step before sign-off.
Sign-off
Clinical note · physio
- 01Review draft
- 02Add ROM / MMT
- 03Sign & lockSIGNED
† Privacy
Audio deleted right after transcription.
FIG. 01 · SOAP
02 · Packages
Credits move with the session.
Packages, payment status, receipts, and audit trails stay connected, so the practitioner does not need a spreadsheet beside the calendar.
Active packages
R-2026-0113
Physio · 10-pack
3/10
Sports rehab · 5-pack
4/5
Auto-numbered HK$ receipt + PDF.
HK$
† Session completed
‡ No-show / late cancel
§ Manual adjust + audit
FIG. 02 · Packages
「坐耐咗就好緊。」
03 · Calendar
The day is visible before it gets busy.
Service colours, conflict warnings, and quick-create slots make the calendar feel like an operating view, not a static appointment list.
This week
1 / 3 / 7
Mon
Tue
Wed
Thu
Fri
FIG. 03 · Calendar
04 · wa.me
Reminders that sound like you wrote them.
Templated messages preview real client data, group by trigger, and queue with one tap — sent from your own WhatsApp, never a third-party number.
Preview · package_low
Ready
Hi Wing Lam, your Physio 10-pack has 3 sessions left — let's book the next one when you're ready 🙏
3 variables filled · 0 missing
FIG. 04 · wa.me
05 · Client Portal
Clients receive the polished version.
Portal links show plain-language summaries and reports without exposing raw clinical notes or internal workflow details.
Plain-language summary
30d
Today we worked on your lower-back mobility. Pain has eased from 5/10 to 3/10 over two weeks. Keep the daily stretches; we'll review in 7 days.
Pain trend · NPRS
-2 in 2w
PDF — Branded progress report ready to download.
FIG. 05 · Portal
What it replaces
The admin layer that usually lives in five different places.
From first booking to follow-up message, every step stays on the same practice flow.
01 · Clinical flow
AI SOAP drafting, body chart, MCQ, ROM, strength, sign-off, and branded PDFs.
02 · Practice control
Clients, packages, bookings, receipts, payments, dashboard KPIs, and founder admin.
03 · Client communication
wa.me templates, dry-run preview, grouped queue, and smarter auto-trigger rules.
04 · Trust layer
Portal summaries, progress reports, privacy-first audio handling, and role-safe admin gates.
Pre-launch beta · Hong Kong solo practitioners
Build the practice rhythm before the practice gets busy.
Start with clients, packages, SOAP, and reminders. Add portal and reports when the first month of data is ready.