VOL. 01 · HONG KONG2026

Built for solo practitioners in Hong Kong

Big-clinic systems.Solo-practice calm.

PracticeFlow brings AI SOAP notes, packages, bookings, WhatsApp reminders, receipts, progress reports, and client portal into one workspace.

Privacy-first audioAudio is deleted after transcription.

wa.me queue readyPreview messages before sending.

Clinical note · Physiotherapy

CASE PF-0042

S: Pt c/o L low back tightness after prolonged sitting. 「坐耐咗就好緊。」

O: Lumbar flexion limited at end range; NPRS 5/10; SLR negative bilat.

A: Mechanical LBP, postural component dominant.

P: Manual therapy, graded mobility, home exercise review in 7 days.

Privacy30-60s

FIG. 01 · Today's chart — drafted by AI in 30–60s, reviewed and signed by you.

Today

6

AI drafts

4

Pending sign

2

01 · SOAP

Voice becomes a clinical note.

Built for real treatment rooms: Cantonese and English input, clinical English output, privacy-first audio deletion, and a review step before sign-off.

30-60sAI draft window

Sign-off

Clinical note · physio

  1. 01Review draft
  2. 02Add ROM / MMT
  3. 03Sign & lockSIGNED

Privacy

Audio deleted right after transcription.

FIG. 01 · SOAP

02 · Packages

Credits move with the session.

Packages, payment status, receipts, and audit trails stay connected, so the practitioner does not need a spreadsheet beside the calendar.

1 clickdeduct + audit

Active packages

R-2026-0113

PackageCreditsStatus

Physio · 10-pack

3/10

Sports rehab · 5-pack

4/5

Auto-numbered HK$ receipt + PDF.

HK$

Session completed

No-show / late cancel

§ Manual adjust + audit

FIG. 02 · Packages

「坐耐咗就好緊。」
The sentence every treatment room hears. PracticeFlow keeps it verbatim — and turns it into a clinical note.

03 · Calendar

The day is visible before it gets busy.

Service colours, conflict warnings, and quick-create slots make the calendar feel like an operating view, not a static appointment list.

1 / 3 / 7day views

This week

1 / 3 / 7

Mon

Tue

Wed

Thu

Fri

PhysioSports rehabAssessment

FIG. 03 · Calendar

04 · wa.me

Reminders that sound like you wrote them.

Templated messages preview real client data, group by trigger, and queue with one tap — sent from your own WhatsApp, never a third-party number.

6auto-trigger rules

Preview · package_low

Ready

Hi Wing Lam, your Physio 10-pack has 3 sessions left — let's book the next one when you're ready 🙏

3 variables filled · 0 missing

package_low×4
post_session_thanks×3
inactive_client×2
Queue all · 9 messages

FIG. 04 · wa.me

05 · Client Portal

Clients receive the polished version.

Portal links show plain-language summaries and reports without exposing raw clinical notes or internal workflow details.

30dmagic-link access

Plain-language summary

30d

Today we worked on your lower-back mobility. Pain has eased from 5/10 to 3/10 over two weeks. Keep the daily stretches; we'll review in 7 days.

#Low back#Mobility#Home exercise

Pain trend · NPRS

-2 in 2w

PDFBranded progress report ready to download.

FIG. 05 · Portal

What it replaces

The admin layer that usually lives in five different places.

From first booking to follow-up message, every step stays on the same practice flow.

01 · Clinical flow

AI SOAP drafting, body chart, MCQ, ROM, strength, sign-off, and branded PDFs.

02 · Practice control

Clients, packages, bookings, receipts, payments, dashboard KPIs, and founder admin.

03 · Client communication

wa.me templates, dry-run preview, grouped queue, and smarter auto-trigger rules.

04 · Trust layer

Portal summaries, progress reports, privacy-first audio handling, and role-safe admin gates.

Pre-launch beta · Hong Kong solo practitioners

Build the practice rhythm before the practice gets busy.

Start with clients, packages, SOAP, and reminders. Add portal and reports when the first month of data is ready.